# BHPeople - Guest Intelligence Platform

## Company Overview
BHPeople is a guest intelligence platform that transforms hospitality through AI-powered guest profiling and insights. We help hotels and hospitality businesses Go Beyond Names to discover untapped revenue opportunities and build lasting relationships with their guests.

## Core Value Proposition
"Guest Intelligence - Go Beyond Names"

BHPeople is a webapp and dashboard that uses AI to help you discover and explore guest profiles, highlighting potential sales opportunities. In today's fast-paced, automated hospitality industry, discerning guests still value thoughtful, human touches that make them feel seen.

## Key Features

### Flexible Uploads
Import data from any source or format. BHPeople adapts to your workflow, accepting exports from PMS, CRM systems, or Excel/CSV files.

### Company Insights
Uncover patterns by seeing who's visiting from the same company and understanding what it means for future revenue opportunities.

### Curated News & Bios
AI surfaces the latest relevant updates on your guests, saving hours of manual research. Get comprehensive guest bios, work history, and recent news articles.

### Influence & Seniority Scores
Quickly identify who carries the most influence and opportunity within your guest base through AI-powered assessment.

### One Log-In, Full Team Access
Share guest insights seamlessly across your entire team with unified access and collaboration tools.

### Focused Dashboard
A clean, intuitive interface that highlights trends, key details, and guest stories at a glance.

## How BHPeople Works

### Step 1: Guest Upload
Upload guest details to BHPeople from your PMS, CRM, or custom Excel/CSV files. More data enables better AI research and guest profile discovery.

### Step 2: Profile Analysis
BHPeople researches your guest profiles and generates assessments on their influence, specifically tailored to your sales strategy.

### Step 3: Opportunity Detection
Review enriched guest profiles within BHPeople. Access guest bios, work history, and recent news articles. Explore the stories behind your guests and use this curated information to tailor experiences.

### Step 4: Actionable Insights
BHPeople flags guests who AI research identifies as having high suitability for influence under your sales strategy, enabling your team to surprise and delight them.

## Business Benefits

### Revenue Optimization
- Identify and upsell to the right guests with confidence
- Discover untapped revenue opportunities through guest intelligence
- Turn data into connections, and connections into results

### Guest Relationship Management
- Strengthen loyalty and retention through personalised experiences
- Build relationships that last by understanding guest stories
- Elevate your reputation within influential professional circles

### Operational Efficiency
- Save hours of manual research with AI-powered guest insights
- Transform guest data into actionable insights and exceptional experiences
- Streamline team collaboration with shared guest intelligence

## Target Industries
- Leisure Hotels
- Business Hotels
- Transport & Travel
- Restaurants & Hospitality

## Technology Approach
BHPeople leverages artificial intelligence and machine learning to:
- Analyse guest profiles and behaviour patterns
- Research and curate relevant guest information
- Generate influence and seniority assessments
- Surface actionable insights for hospitality teams
- Automate manual personalisation tasks

## Founder Story
Built by hospitality professionals who understand that memorable experiences come when guests feel genuinely seen. The platform was created to automate the manual personalisation tasks that were previously time-intensive but crucial for exceptional guest service.

"I built BHPeople because I've always believed hospitality is about more than names on a booking. By using technology to uncover deeper insights, we help hospitality businesses see the people behind every reservation - turning stays into meaningful experiences and long-term relationships."

## Contact Information
- Website: https://bhpeople.com
- Email: info@bhpeople.com
- Twitter: @bhpeople

## Current Status
BHPeople is currently accepting waitlist registrations for early access to the platform.

## Key Differentiators
- AI-powered guest intelligence specifically designed for hospitality
- Seamless integration with existing PMS and CRM systems
- Focus on influence and opportunity identification
- Team collaboration and insight sharing capabilities
- Clean, intuitive dashboard designed for hospitality professionals
- Automated research and curation of guest information

## Use Cases
- Pre-arrival guest research and preparation
- Upselling and cross-selling opportunity identification
- VIP and influential guest recognition
- Personalised service delivery
- Revenue optimisation through targeted guest experiences
- Team coordination and guest intelligence sharing

This information represents the core content and messaging from BHPeople's website as of December 2024.