Your existing guests are your greatest untaped sales team - BHPeople utilises open sourced, GDPR compliant data to enrich your guest data, revealing sales leads to your guest experience team
Built for the most popular PMS systems, including Oracle Opera, Guestline, Mews and others- BHPeople is accessible to over 100,000 properties worldwide.
Your property can start utilising BHPeople enriched data within 1 day.
All bookings to your property from all channels, including booking.com, phone and OTA, are monitored, and every guest is cross-matched with our database of over 3 billion profiles.
Advanced web scraping and data intelligence algorithms ensure the profile enrichment updated to your PMS is accurate and informative.
Make your customer relations extraordinary by targeting influential and industry leading guests to access previously unknown sales opportunities.
BHPeople automates the delivery of arriving and in-house enriched guest details, together with statistics for comprehensive ROI tracking.
Utilising our advanced data science techniques, BHPeople can assist your team in determine guests of influence. All that's left for your team to do is add extra touches, acknowledgements and traces- converting your previously anonymous guest into a true brand ambassador.